top of page

Privacy Policy

Effective Date:  January 1, 2021
Last Updated: January 1, 2025

 

Duval Residential LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting the personal information of our clients, tenants, property owners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.DuvalResidential.com or engage with our real estate and property management services.

 

1. Information We Collect

We collect various types of information to provide and improve our services, including:

A. Personal Information

  • Name, email address, phone number, mailing address

  • Identification details such as your social security number, driver's license, or other government-issued ID

  • Payment and financial information for transactions (e.g., rent payments, property management fees)

  • Lease agreements and tenant application details (e.g., employment history, rental history, background checks)

B. Automatically Collected Information

  • IP address, browser type, and device information

  • Website usage data through cookies and analytics tools

C. Information from Third Parties

  • Credit and background check reports

  • Public property records

D. Information from communication

  • Website forms, website inquiries, phone calls, emails, or other communication methods

​

2. How We Use Your Information

We use collected information for purposes such as:

  • Facilitating real estate transactions and property management services

  • Processing payments and managing leases

  • Conducting tenant screening and background checks

  • Communicating with clients, tenants, and property owners

  • Enhancing website functionality and improving user experience

  • Complying with legal obligations

 

3. How We Share Your Information

We do not sell personal information. However, we may share it with:

  • Service Providers: Third-party vendors for payment processing, maintenance, background checks, and marketing.

  • Legal & Compliance: Government agencies or legal entities if required by law or to protect our rights.

  • Business Transfers: In case of mergers, sales, or acquisitions of our company.

 

4. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Restrict or object to certain data processing

  • Request a copy of your collected data

To exercise these rights, contact us at DuvalResidential@gmail.com.

 

5. Data Security

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission is 100% secure, and we encourage caution when sharing sensitive information online.

 

6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to improve our website experience. Cookies are small files stored on your device by your browser, which help us understand your preferences. Cookies enable us to:

  • Track website traffic and usage patterns to enhance site features.

  • Remember your preferences and previous interactions with our site.

You can adjust or disable cookie preferences in your browser settings.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. We do not sell, trade, or otherwise transfer your personal information to external parties without prior notice, except for trusted partners who assist in operating our website, conducting our business, or servicing you. All third party partners are required to maintain confidentiality with regards to your information.

​

​

8. Third-Party Tracking

We do not allow third-party behavioral tracking on our site.

​

9. CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act, which sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to have emails stopped from being sent to them. We agree to the following:

  • Not use false or misleading email subjects or addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third-party email marketing services for compliance.

  • Honor opt-out/unsubscribe requests promptly.

  • Allow users to unsubscribe by using the link at the bottom of each email.

 

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.

​

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Duval Residential LLC
5011 Gate Parkway

Bldg 100, Suite 100
Email: DuvalResidential@gmail.com
(904) 330-4161

bottom of page